Pullman Zamzam Makkah Hotel - Mecca

Abraj Al Bait Complex, King Abdel Aziz Endowment, Mecca, Saudi Arabia, 21955  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Pullman Zamzam Makkah Hotel - Mecca

 Free Wi-Fi

Free Wi-Fi in rooms

 Parking

Paid parking

 24-Hour

24-hour reception

 Fitness/Gym

Exercise gym

 Breakfast

Continental breakfast

 Food/Drinks

Restaurant

Bar/Lounge

 Meeting facilities

Meeting room

 No Smoking

Non-smoking rooms

Overview

Surrounded by the tower and the mosque, Pullman Zamzam Makkah offers 1315 guestrooms featuring a breathtaking view. Since 2006, it has been hosting guests in the heart of Mecca.

Guests can reach such landmarks as Abraj Al-Bait Towers, Abraj Al bait complex and Masjid Al Haram in 5-minute walk. The property lies within 200 meters from Zamzam Well, Safwah tower and Makkah Clock Royal Tower.

The city center is 20 minute walking distance from the hotel. 75 minutes by car from Taif airport.

Rooms

The elegant hotel comprises luxurious rooms with a tasteful décor appointed with high-speed internet, climate control, satellite TV, a personal safe and a living area. Bathrooms are fitted with a shower, a bathtub and a hairdryer.

Eat & Drink

At the restaurant international dishes are served. Guests can savor tea and coffee in the café bar.

Services

The hotel offers a designated smoking area, a baggage storage and a safe deposit box along with a meeting room, a business corner and a copy machine to respond to the needs of all guests.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

public parking is possible on site at SAR 250 per day.

Year renovated:   2006.  Number of floors:   33.  Number of rooms:   1315.

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Facilities

General

  • Free Wi-Fi
  • Paid parking
  • Late check-in/-out
  • 24-hour reception
  • Non-smoking rooms
  • VIP security
  • Safe deposit box
  • Multilingual staff
  • No pets allowed
  • Coffee shop
  • Gift/Newsstand
  • Currency exchange
  • ATM/Cash machine
  • Luggage storage
  • Elevator
  • Rooms/Facilities for disabled

Sports & Fitness

  • Exercise gym

Services

  • Paid airport shuttle
  • Paid city shuttle
  • Paid valet parking
  • 24-hour room service
  • Bell staff/Porter
  • Car rental
  • Limousine service
  • Dry cleaning
  • Laundry
  • Doctor on call
  • Shops/Commercial services
  • Newspaper service
  • Tours/Ticket assistance
  • Wake up service

Dining facilities

  • Paid breakfast
  • Continental breakfast
  • Restaurant buffet
  • Snack bar
  • Outdoor dining area
  • Cafe

Meeting facilities

  • Business center
  • Meeting room
  • Meeting/Banquet facilities
  • Fax/Photocopying

Children's facilities

  • Cribs available

Leisure facilities

  • Live entertainment
  • Library

Room view

  • City view
  • Landscape view
  • Haram view

Room facilities

  • Free Wi-Fi in rooms
  • Individual air conditioning
  • Paid in-room safe
  • Mini-Bar
  • Tea and coffee facilities
  • Connecting rooms
  • Separate dining area
  • Separate sitting area
  • Sofa bed
  • Rollaway/Extra bed
  • Ironing facilities
  • In-room desk

Bathroom

  • Private bathroom
  • Bath/Shower
  • Room toiletries
  • Hair dryer

Kitchen facilities

  • Kitchenette

Bedroom

  • Premium bedding

Media

  • Flat-screen TV
  • Cable/Satellite television
  • Direct dial telephone
  • CD player
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-In

  • from  5 pm

Check-Out

  • until  12 pm

How to reach hotel

hotel Pullman Zamzam Makkah Hotel - Mecca Mecca location
Show big map »

Hotel Address:

Abraj Al Bait Complex, King Abdel Aziz Endowment, Mecca, Saudi Arabia, 21955

Get directions
City Center
  • Mecca
    1.4km
Airports
  • Taif (TIF)
    74.9km
  • King Abdulaziz International (JED)
    74.9km
Hotel information
  • Check-In:
    from  5 pm
  • Check-Out:
    until  12 pm
  • Year renovated:
    2006
  • Number of floors:
    33
  • Number of rooms:
    1315

Hotel Awards

SaudiHOTEL AWARDSRecommendedMeccaPullman Zamzam Makkah

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Saudi Arabia

Use Badge

Rooms and availability

Pullman Zamzam Makkah Classic Twin RoomPullman Zamzam Makkah Classic Twin Room Hotel informationPullman Zamzam Makkah Classic Twin Room Hotel informationPullman Zamzam Makkah Classic Twin Room Hotel information
Classic Twin Room
Bed type: 2 Single beds or 4 Single beds or Double or Twin beds
Size: 37m2
Check Prices
  • Air conditioning
  • Private bathroom
— Less information+ More information

Classic Twin Room City (Single/Double)

Room facilities
    Pullman Zamzam Makkah Classic Triple Room Hotel informationPullman Zamzam Makkah Classic Triple Room Hotel informationPullman Zamzam Makkah Classic Triple Room Hotel information
    Classic Triple Room
    Bed type: Triple
    Size: 37m2
    Check Prices
    • Air conditioning
    • Private bathroom
    — Less information+ More information

    Featuring a city view, this spacious, air-conditioned room offers a flat-screen TV, a minibar, a telephone and a safety deposit box. The bathroom is fitted with bath or shower, free toiletries and hairdryer.

    Room facilities
      Pullman Zamzam Makkah Classic Quadruple Room Hotel informationPullman Zamzam Makkah Classic Quadruple Room Hotel informationPullman Zamzam Makkah Classic Quadruple Room Hotel information
      Classic Quadruple Room
      Bed type: 4 Single beds or Quad
      Size: 37m2
      Check Prices
      • Air conditioning
      • Private bathroom
      — Less information+ More information

      This spacious, air-conditioned room offers twin beds, a flat-screen TV, a minibar, a telephone and a safety deposit box. The bathroom is fitted with bath or shower, free toiletries and hairdryer.

      Room facilities
        Pullman Zamzam Makkah Junior SuitePullman Zamzam Makkah Junior Suite Hotel informationPullman Zamzam Makkah Junior Suite Hotel informationPullman Zamzam Makkah Junior Suite Hotel information
        Junior Suite
        Bed type: 2 Single beds or Double Bed or 1 Double bed and 1 Sofa bed
        Size: 45m2
        Check Prices
        • Air conditioning
        • Private bathroom
        — Less information+ More information

        Junior Suite City (Single/Double)

        Room facilities
          Pullman Zamzam Makkah Superior Twin RoomPullman Zamzam Makkah Superior Twin Room Hotel informationPullman Zamzam Makkah Superior Twin Room Hotel informationPullman Zamzam Makkah Superior Twin Room Hotel information
          Superior Twin Room
          Bed type: 2 Single beds or Twin beds or 1 Twin bed
          Size: 37m2
          Check Prices
          • Air conditioning
          • Private bathroom
          — Less information+ More information
          Room facilities
            Pullman Zamzam Makkah Superior Triple Room Hotel informationPullman Zamzam Makkah Superior Triple Room Hotel informationPullman Zamzam Makkah Superior Triple Room Hotel information
            Superior Triple Room
            Bed type: Triple
            Size: 37m2
            Check Prices
            • Air conditioning
            • Private bathroom
            — Less information+ More information

            This spacious, air-conditioned room offers 3 twin beds, a flat-screen TV, a minibar, a telephone and a safety deposit box. The bathroom is fitted with bath or shower, free toiletries and hairdryer.

            Room facilities
              Pullman Zamzam Makkah Deluxe Twin RoomPullman Zamzam Makkah Deluxe Twin Room Hotel informationPullman Zamzam Makkah Deluxe Twin Room Hotel informationPullman Zamzam Makkah Deluxe Twin Room Hotel information
              Deluxe Twin Room
              Bed type: 2 Single beds or Twin beds
              Size: 37m2
              Check Prices
              • Air conditioning
              • Private bathroom
              — Less information+ More information

              Air-conditioned room featuring a partial view of the holy Kaaba. It offers twin beds, a sofa, a satellite flat screen TV, a work desk and a mini fridge. The bathroom offers a bath or shower, hairdryer and complimentary toiletries.

              Room facilities
                Pullman Zamzam Makkah Deluxe Triple Room Hotel informationPullman Zamzam Makkah Deluxe Triple Room Hotel informationPullman Zamzam Makkah Deluxe Triple Room Hotel information
                Deluxe Triple Room
                Bed type: Triple
                Size: 37m2
                Check Prices
                • Air conditioning
                • Private bathroom
                — Less information+ More information

                This spacious, air-conditioned room offers 3 twin beds, a flat-screen TV, a minibar, a telephone and a safety deposit box. The bathroom is fitted with bath or shower, free toiletries and hairdryer.

                Room facilities
                  Deluxe Quadruple Room
                  Bed type: Quad
                  Check Prices
                  — Less information+ More information
                  Pullman Zamzam Makkah Spacious Junior Suite Hotel informationPullman Zamzam Makkah Spacious Junior Suite Hotel informationPullman Zamzam Makkah Spacious Junior Suite Hotel information
                  Spacious Junior Suite
                  Size: 45m2
                  Check Prices
                  • Air conditioning
                  • Private bathroom
                  — Less information+ More information

                  This spacious, air-conditioned suite offers a flat-screen TV, a minibar, a telephone and a safety deposit box. The bathroom is fitted with bath or shower, free toiletries and hairdryer.

                  Room facilities
                    Pullman Zamzam Makkah Executive SuitePullman Zamzam Makkah Executive Suite Hotel informationPullman Zamzam Makkah Executive Suite Hotel informationPullman Zamzam Makkah Executive Suite Hotel information
                    Executive Suite
                    Bed type: 2 Single beds or Queen Size bed or Twin beds
                    Size: 55m2
                    Check Prices
                    • Air conditioning
                    • Private bathroom
                    — Less information+ More information

                    Air-conditioned suite featuring a view of the holy Kaaba. It offers a double bed, two twin beds, a living area with a sofa, a satellite flat screen TV, a work desk and a mini fridge. The bathroom offers a bath or shower, hairdryer and complimentary toiletries.

                    Room facilities
                      Pullman Zamzam Makkah Executive Two-Bedroom Suite Hotel informationPullman Zamzam Makkah Executive Two-Bedroom Suite Hotel informationPullman Zamzam Makkah Executive Two-Bedroom Suite Hotel information
                      Executive Two-Bedroom Suite
                      Size: 55m2
                      Check Prices
                      • Air conditioning
                      • Private bathroom
                      — Less information+ More information

                      Air-conditioned suite featuring a view of the holy Kaaba. It offers 2 bedrooms, a living area with a sofa, a satellite flat screen TV, a work desk and a mini fridge. The bathroom offers a bath or shower, hairdryer and complimentary toiletries.

                      Room facilities
                        Pullman Zamzam Makkah Presidential SuitePullman Zamzam Makkah Presidential Suite Hotel informationPullman Zamzam Makkah Presidential Suite Hotel informationPullman Zamzam Makkah Presidential Suite Hotel information
                        Presidential Suite
                        Bed type: 1 Double bed and 2 Single beds or Double Bed or Double beds
                        Size: 70m2
                        Check Prices
                        • Air conditioning
                        • Shower
                        — Less information+ More information
                        Room facilities
                          Pullman Zamzam Makkah Presidential Two-Bedroom Suite Hotel informationPullman Zamzam Makkah Presidential Two-Bedroom Suite Hotel informationPullman Zamzam Makkah Presidential Two-Bedroom Suite Hotel information
                          Presidential Two-Bedroom Suite
                          Bed type: King Size bed
                          Size: 70m2
                          Check Prices
                          • Air conditioning
                          • Private bathroom
                          — Less information+ More information

                          Air-conditioned spacious suite featuring views of the city. It offers 2 bedrooms one with King size bed and one and two twin beds. The living area offer two sofa beds, satellite flat screen TV, a work desk and a kitchenette with mini fridge. The bathroom offers a bath or shower, hairdryer and complimentary toiletries.

                          Room facilities

                            How to reach hotel

                            hotel Pullman Zamzam Makkah Hotel - Mecca Mecca location
                            Show big map »

                            Hotel Address:

                            Abraj Al Bait Complex, King Abdel Aziz Endowment, Mecca, Saudi Arabia, 21955

                            Get directions
                            City Center
                            • Mecca
                              1.4km
                            Airports
                            • Taif (TIF)
                              74.9km
                            • King Abdulaziz International (JED)
                              74.9km
                            Hotel information
                            • Check-In:
                              from  5 pm
                            • Check-Out:
                              until  12 pm
                            • Year renovated:
                              2006
                            • Number of floors:
                              33
                            • Number of rooms:
                              1315

                            Hotel Awards

                            SaudiHOTEL AWARDSRecommendedMeccaPullman Zamzam Makkah

                            According to guest reviews, the hotel has been rated as
                            Best Luxury Hotels in Saudi Arabia

                            Use Badge

                            Pullman Zamzam Makkah Location

                            Legend
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                            • Airports
                            • Underground stations
                            • Train stations
                            • Parks
                            • Tourist attractions
                            • Museums
                            • Convention centers
                            • Stadiums
                            • Food and meals
                            • General

                            Hover above the icons to see hotel photo and details.

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                            Route Planner
                            Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

                            What's nearby

                            Tourist attractions

                            Popular areas

                            Places of interest

                            Universities, Institutes

                            • Um AlQura University - 4.5km

                            Local Attractions

                            • Floating Mosque - 3.2km

                              Near the hotelNear the hotel

                              • Abraj Al-Bait Towers - 110 m
                                MeccaSaudi Arabia
                                Hotel information
                                • Check-In:
                                  from  5 pm
                                • Check-Out:
                                  until  12 pm
                                • Year renovated:
                                  2006
                                • Number of floors:
                                  33
                                • Number of rooms:
                                  1315

                                Hotel Awards

                                SaudiHOTEL AWARDSRecommendedMeccaPullman Zamzam Makkah

                                According to guest reviews, the hotel has been rated as
                                Best Luxury Hotels in Saudi Arabia

                                Use Badge

                                Cities nearby
                                • Jeddah hotels - 68km
                                • Ta'if hotels - 60km
                                • Al Bahah hotels - 127km
                                • Durrat Al-Arous hotels - 105km
                                • Thuwal hotels - 127km

                                Pullman Zamzam Makkah Reviews

                                Guest reviews are submitted by our customers after their stay at Pullman Zamzam Makkah

                                Average guest rating

                                7.2out of 10
                                Very good
                                Based on 1887 reviews

                                Rating by category:

                                Rooms
                                9.3
                                Value
                                9.0
                                Service
                                9.0
                                Location
                                10.0

                                Individual guest reviews

                                • Group of friends
                                  6.2

                                  Location and Ramadan Breakfast Menue

                                  Location

                                • Group of friends
                                  3.8

                                  Unfortunatli I did not like any thing!!!!

                                  Too hard to exccess Haram through two elevators, no car parking was availible and had to park 9 km away from hotel, very crowded hotel, does not worth benny and will never come back to it.

                                • Single
                                  4.2

                                  The only real positive about ZamZam Grand Suites is the location.

                                  When checking into the room, they denied we had a reservation. After I showed a statement stating I had been charged 17,900 Riyal they all of a sudden "found" the room, this was 2 hours after trying to check in. Upon enterring the room there were diapers, tampons, and any other najis and filth you can think of all over the room. Worst thing I have ever seen in my life. Parking was 200 Riyal, and very inconvenient. The staff is very unhelpful and even disrespectful. There is a famous saying here, "Ta'al Bukara" which means "Come Tomorrow". If you ever need anything, and this is your response, you can take a more literal translation to be "Forget About It".

                                • Family with children
                                  5.8

                                  1) I discovered after my arrival that there is no parking space at the hotel, and this was never mentioned niether by "Booking" nor by the hotel. 2) The staff at the hotel reception (during my check-in and check-out) were far below expectation in term of training and welcoming which you would expect based on the hotel rating and the fact that is managed by "Accor" 3) The booking I have made did not match the one that the hotel had in their records in terms of the number of people occupying the room.

                                • Family with children
                                  7.4

                                  The location is very strategic and the room was comfortable for the family.

                                • Group of friends
                                  10.0

                                  I stayed in this hotel with my mother. We both found this hotel very comfortable, clean and with the right location to perform our umra. The staff were very helpful and polite. The service was very good. I highly recommend this hotel for those of you who look for both comfort and high standard service.

                                • Family with children
                                  9.2

                                  I liked the location which is very close to the harram and we got the kaaba view.

                                  The cleaning service was not very good

                                • Family with children
                                  5.8

                                  • very close to holy place ( Kaaba ) • the souq is in the hotel

                                  • some times they were ignoring what you asked for like to provide another tv remote etc.. • the hotel building is crowded because of the mall inside it • the kitchen in the room were without a cooker • the main room is small • the main room didn't have tv while the kids room had one • we had electricity failure for around 3 hours

                                • Family with children
                                  6.4

                                  Shpping center, Food courts, Haram and Kaba view

                                  Takes time to get what you want from the hotel

                                • Single
                                  5.8

                                  Hello All, The location is great. The front desk stuff was bad it take me more that 180 minutes (standing) to get a room I was with my kids and wife. I would call one to help but he would just ignore me. Other than that it was OK. Thanks

                                • Couple
                                  3.2

                                  It was disaster staying there.. First it took me more than a hour for check in and they sent me for the reservation office because they couldn't find my reservation in there system.. My booking was for king size bed but the room was with double beds.. The safety box was closed and it took them to open it for me after a several calls.. In my second day of staying they didn't come to clean the room for me during the whole day.. In conclusion they have shortage of staff in compar to the rooms..

                                • Group of friends
                                  5.4

                                  The quality of service in general is lower than what is expected from 5 stars hotel and certainly inferior compared with neighbouring hotels within the same complex. The absence of internet access and wi fi in the rooms make it inconvenient to buisnessmen and also to new generation to stay in this hotel

                                • Family with children
                                  5.8

                                  It is very near to hurm masque

                                  850 euros for three nights no tea and coffee making facility no internet broken locker not worth it

                                • Family with children
                                  7.8

                                  View of Kabba was excellent and that the fact that Azaan and prayers are played live on room speakers thus making the prayers in room along with the jamaat.

                                  Cleaning staff needs improvement

                                • Family with children
                                  7.0

                                  That its location is near the holy kaba

                                  The food in the hotel is very expensive and normal taste

                                How to reach hotel

                                hotel Pullman Zamzam Makkah Hotel - Mecca Mecca location
                                Show big map »

                                Hotel Address:

                                Abraj Al Bait Complex, King Abdel Aziz Endowment, Mecca, Saudi Arabia, 21955

                                Get directions
                                City Center
                                • Mecca
                                  1.4km
                                Airports
                                • Taif (TIF)
                                  74.9km
                                • King Abdulaziz International (JED)
                                  74.9km
                                Hotel information
                                • Check-In:
                                  from  5 pm
                                • Check-Out:
                                  until  12 pm
                                • Year renovated:
                                  2006
                                • Number of floors:
                                  33
                                • Number of rooms:
                                  1315

                                Hotel Awards

                                SaudiHOTEL AWARDSRecommendedMeccaPullman Zamzam Makkah

                                According to guest reviews, the hotel has been rated as
                                Best Luxury Hotels in Saudi Arabia

                                Use Badge