Pullman Zamzam Makkah Hotel - Mecca

Abraj Al Bait Complex King Abdel Aziz Endowment 21, Mecca, Saudi Arabia, 21955  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Pullman Zamzam Makkah Hotel - Mecca

Free Wi-Fi

Free Wi-Fi in rooms

Parking

SAR 250 per day

Luggage storage
Late check-in/ -out
Food/ Drinks

Outdoor dining area

Restaurant buffet

Cafe

Snack bar

Coffee shop

Shuttle

Free shuttle service

Fitness/ Gym

Fitness center

Laundry

Overview

The 5-star Pullman Zamzam Makkah Hotel boasts spectacular location not far from Makkah Museum, Mina and Floating Mosque. Pullman Zamzam Makkah Hotel has been welcoming guests to its classic rooms since 2006.

The spectacular hotel is placed in a prestigious area, a short walk from a tower and a mosque. The venue is located within 20 minutes' walk from Mecca center.

Pullman Zamzam Makkah Hotel offers a breathtaking view to its guests.

Taif airport can be reached in 75 minutes by car from Pullman Zamzam Makkah Hotel.

Rooms

Pullman Zamzam Makkah Hotel features rooms with a tasteful interior that come with climate control, an in-room safe, a mini-refrigerator, a writing desk and satellite TV for a pleasant stay in Mecca. Some rooms have the city view. Room facilities include en suite bathrooms with a shower, a bathtub and a hairdryer as well as royal ornate furniture.

Eat & Drink

The hotel features an a la carte restaurant serving international cuisine. Guests can try soft drinks, tea and coffee served in the lounge bar.

Services

The on-site limousine rentals are also available.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

public parking is possible on site at SAR 250 per day.

Year renovated:   2006.  Number of floors:   33.  Number of rooms:   1315.

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Facilities

General

  • Free Wi-Fi
  • Paid on-site parking
  • Late check-in/ -out
  • 24-hour reception
  • Non-smoking rooms
  • 24-hour security
  • Safe deposit box
  • Multilingual staff
  • No pets allowed
  • Executive/club floor
  • Coffee shop
  • Gift/Newsstand
  • Currency exchange
  • ATM/Cash machine
  • Luggage storage
  • Elevator
  • Rooms/ Facilities for disabled

Sports & Fitness

  • Fitness center

Services

  • Free shuttle service
  • Paid valet parking
  • 24-hour room service
  • Bell staff/Porter
  • Car rental
  • Limousine service
  • Dry cleaning
  • Laundry
  • Medical facilities service
  • Shops/Commercial services
  • Newspaper service
  • Tours/Ticket assistance

Dining facilities

  • Paid breakfast
  • Continental breakfast
  • Restaurant buffet
  • Snack bar
  • Outdoor dining area
  • Cafe

Meeting facilities

  • Business center
  • Meeting room
  • Secretarial service
  • Computer rental
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Babysitting/ Child services

Leisure facilities

  • Live entertainment
  • Library

Room view

  • City view
  • Landscape view
  • Haram view

Room facilities

  • Free Wi-Fi in rooms
  • Individual air conditioning
  • Heating
  • Paid in-room safe
  • Mini-bar
  • Tea and coffee facilities
  • Bottled water
  • Connecting rooms
  • Separate dining area
  • Separate sitting area
  • Sofa bed
  • Rollaway beds
  • Ironing facilities
  • In-room desk

Bathroom

  • Shared bathroom
  • Bath/ Shower
  • Room toiletries
  • Hair dryer

Self-catering

  • Kitchenette

Bedroom

  • Premium bedding

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Direct dial telephone
  • CD player
  • AM/FM alarm clock

Room decor

  • Carpeted floor
  • Blackout curtains

Policies

Check-in

  • from  12 pm

Check-out

  • until  12 pm

Children and extra beds

  • One child under the age of 2 may stay for free in a crib. 
  • One child under the age of 6 may stay free of charge when using existing bedding. 
  • Maximum capacity of extra beds in a room is 1. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel Pullman Zamzam Makkah Hotel - Mecca Mecca location
Show big map »

Hotel Address:

Abraj Al Bait Complex King Abdel Aziz Endowment 21, Mecca, Saudi Arabia, 21955

Get directions
City Center
  • Mecca
    1.5 km
Airports
  • Taif (TIF)
    74.8 km
  • King Abdulaziz International (JED)
    75.0 km
Hotel information
  • Check-in:
    from  12 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2006
  • Number of floors:
    33
  • Number of rooms:
    1315

Hotel Awards

SaudiHOTEL AWARDSRecommendedMeccaPullman Zamzam Makkah

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Saudi Arabia

Use Badge

Rooms and availability

Prestige Suite
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Pullman Zamzam Makkah photos Room
Classic Twin Room
Bed type: 2 Single beds or 4 Single beds or Double bed or Twin beds
Size: 37 m²
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  • Air conditioning
  • Private bathroom
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Standard|Classic Room City View

Room facilities
    Pullman Zamzam Makkah photos Exterior Hotel information
    Classic Triple Room
    Bed type: Sleeping arrangements for 3 persons or 2 Single beds and 1 Sofa bed
    Size: 37 m²
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    • Air conditioning
    • Private bathroom
    — Less information+ More information

    Triple room

    Room facilities
      Suite
      Bed type: Sleeping arrangements for 4 persons
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      — Less information+ More information
      Pullman Zamzam Makkah photos Exterior Hotel information
      Classic Quadruple Room
      Bed type: 4 Single beds or Sleeping arrangements for 4 persons
      Size: 37 m²
      Check Prices
      • Air conditioning
      • Private bathroom
      — Less information+ More information
      Room facilities
        Pullman Zamzam Makkah photos Room
        Junior Suite
        Bed type: 2 Single beds or Double bed or Twin beds
        Size: 45 m²
        Check Prices
        • Air conditioning
        • Private bathroom
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        Junior Suite|Standard Junior Suite City View - Breakfast included

        Room facilities
          Pullman Zamzam Makkah photos Exterior Hotel information
          Junior Triple Room
          Bed type: Sleeping arrangements for 3 persons
          Size: 45 m²
          Check Prices
          • Air conditioning
          — Less information+ More information

          Triple room

          Room facilities
            Pullman Zamzam Makkah photos Room
            Superior Twin Room
            Bed type: 2 Single beds or Twin beds or Double bed
            Size: 37 m²
            Check Prices
            • Air conditioning
            • Private bathroom
            — Less information+ More information

            Superior|Superior Room Haram View - Breakfast included

            Room facilities
              Pullman Zamzam Makkah photos Exterior Hotel information
              Superior Triple Room
              Bed type: Sleeping arrangements for 3 persons or 2 Single beds and 1 Sofa bed
              Size: 37 m²
              Check Prices
              • Air conditioning
              • Private bathroom
              — Less information+ More information

              Triple room

              Room facilities
                Pullman Zamzam Makkah photos Room
                Deluxe Twin Room
                Bed type: 2 Single beds or Twin beds or Double bed
                Size: 37 m²
                Check Prices
                • Air conditioning
                • Private bathroom
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                Deluxe|Deluxe Room Kaaba View - Breakfast included

                Room facilities
                  Pullman Zamzam Makkah photos Exterior Hotel information
                  Deluxe Triple Room
                  Bed type: Sleeping arrangements for 3 persons or 2 Single beds and 1 Sofa bed
                  Size: 37 m²
                  Check Prices
                  • Air conditioning
                  • Private bathroom
                  — Less information+ More information

                  Triple room

                  Room facilities
                    Executive Triple Room
                    Bed type: Sleeping arrangements for 3 persons
                    Check Prices
                    — Less information+ More information

                    Triple room

                    Pullman Zamzam Makkah photos Room
                    Executive Suite
                    Bed type: 2 Single beds or Sleeping arrangements for 4 persons or Double bed
                    Size: 55 m²
                    Check Prices
                    • Air conditioning
                    • Shower
                    — Less information+ More information

                    Suite|Executive Suite, View (Kaaba)

                    Room facilities
                      Executive Quadruple Room
                      Bed type: Sleeping arrangements for 4 persons
                      Check Prices
                      — Less information+ More information
                      Pullman Zamzam Makkah photos Exterior Hotel information
                      Presidential Triple Room
                      Bed type: Sleeping arrangements for 3 persons
                      Size: 70 m²
                      Check Prices
                      • Air conditioning
                      — Less information+ More information

                      Triple room

                      Room facilities
                        Pullman Zamzam Makkah photos Room
                        Presidential Suite
                        Bed type: 1 Double bed and 2 Single beds or Double bed or Sleeping arrangements for 4 persons
                        Size: 70 m²
                        Check Prices
                        • Air conditioning
                        • Shower
                        — Less information+ More information

                        Suite|Presidential Suite City View

                        Room facilities
                          Pullman Zamzam Makkah photos Exterior Hotel information
                          Presidential Quadruple Room
                          Bed type: Sleeping arrangements for 4 persons
                          Size: 70 m²
                          Check Prices
                          • Air conditioning
                          — Less information+ More information
                          Room facilities

                            How to reach hotel

                            hotel Pullman Zamzam Makkah Hotel - Mecca Mecca location
                            Show big map »

                            Hotel Address:

                            Abraj Al Bait Complex King Abdel Aziz Endowment 21, Mecca, Saudi Arabia, 21955

                            Get directions
                            City Center
                            • Mecca
                              1.5 km
                            Airports
                            • Taif (TIF)
                              74.8 km
                            • King Abdulaziz International (JED)
                              75.0 km
                            Hotel information
                            • Check-in:
                              from  12 pm
                            • Check-out:
                              until  12 pm
                            • Year renovated:
                              2006
                            • Number of floors:
                              33
                            • Number of rooms:
                              1315

                            Hotel Awards

                            SaudiHOTEL AWARDSRecommendedMeccaPullman Zamzam Makkah

                            According to guest reviews, the hotel has been rated as
                            Best Luxury Hotels in Saudi Arabia

                            Use Badge

                            Pullman Zamzam Makkah Location

                            Legend
                            • Current hotel
                            • Hotels nearby
                            • Other hotels
                            • Airports
                            • Underground stations
                            • Train stations
                            • Parks
                            • Tourist attractions
                            • Museums
                            • Convention centers
                            • Stadiums
                            • Food and meals
                            • General

                            Hover above the icons to see hotel photo and details.

                            Click the hotel to go to the main hotel page.

                            Route Planner
                            Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

                            What's nearby

                            Tourist attractions

                            • Zamzam Tower - 100 m

                            Popular areas

                            • Abraj Al bait complex - 100 m
                            • City Center - 1.4 km

                            Places of interest

                            Universities, Institutes

                            • Um AlQura University - 4.4 km

                            Local attractions

                            • Floating Mosque - 3.3 km

                              Near the hotel

                              • Abraj Al-Bait Towers - 110 m
                                MeccaSaudi Arabia
                                Hotel information
                                • Check-in:
                                  from  12 pm
                                • Check-out:
                                  until  12 pm
                                • Year renovated:
                                  2006
                                • Number of floors:
                                  33
                                • Number of rooms:
                                  1315

                                Hotel Awards

                                SaudiHOTEL AWARDSRecommendedMeccaPullman Zamzam Makkah

                                According to guest reviews, the hotel has been rated as
                                Best Luxury Hotels in Saudi Arabia

                                Use Badge

                                Cities nearby
                                • Jeddah hotels - 68 km
                                • Ta'if hotels - 60 km
                                • Al Bahah hotels - 127 km
                                • Durrat Al-Arous hotels - 105 km
                                • Thuwal hotels - 127 km
                                • Obhor hotels - 80 km
                                • Burayman hotels - 62 km
                                • Dhahban hotels - 106 km
                                • Al Hada hotels - 51 km
                                • Makkah hotels - 3 km

                                Pullman Zamzam Makkah Reviews

                                Guest reviews are submitted by our customers after their stay at Pullman Zamzam Makkah

                                Average guest rating

                                7.2out of 10
                                Very good
                                Based on 1887 reviews

                                Rating by category:

                                Rooms
                                9.3
                                Value
                                9.0
                                Service
                                9.0
                                Location
                                10.0

                                Guest reviews

                                • Group of friends
                                  6.2

                                  Location and Ramadan Breakfast Menue

                                  Location

                                • Group of friends
                                  3.8

                                  Unfortunatli I did not like any thing!!!!

                                  Too hard to exccess Haram through two elevators, no car parking was availible and had to park 9 km away from hotel, very crowded hotel, does not worth benny and will never come back to it.

                                • Single
                                  4.2

                                  The only real positive about ZamZam Grand Suites is the location.

                                  When checking into the room, they denied we had a reservation. After I showed a statement stating I had been charged 17,900 Riyal they all of a sudden "found" the room, this was 2 hours after trying to check in. Upon enterring the room there were diapers, tampons, and any other najis and filth you can think of all over the room. Worst thing I have ever seen in my life. Parking was 200 Riyal, and very inconvenient. The staff is very unhelpful and even disrespectful. There is a famous saying here, "Ta'al Bukara" which means "Come Tomorrow". If you ever need anything, and this is your response, you can take a more literal translation to be "Forget About It".

                                • Family with children
                                  5.8

                                  1) I discovered after my arrival that there is no parking space at the hotel, and this was never mentioned niether by "Booking" nor by the hotel. 2) The staff at the hotel reception (during my check-in and check-out) were far below expectation in term of training and welcoming which you would expect based on the hotel rating and the fact that is managed by "Accor" 3) The booking I have made did not match the one that the hotel had in their records in terms of the number of people occupying the room.

                                • Family with children
                                  7.4

                                  The location is very strategic and the room was comfortable for the family.

                                • Group of friends
                                  10.0

                                  I stayed in this hotel with my mother. We both found this hotel very comfortable, clean and with the right location to perform our umra. The staff were very helpful and polite. The service was very good. I highly recommend this hotel for those of you who look for both comfort and high standard service.

                                • Family with children
                                  9.2

                                  I liked the location which is very close to the harram and we got the kaaba view.

                                  The cleaning service was not very good

                                • Family with children
                                  5.8

                                  • very close to holy place ( Kaaba ) • the souq is in the hotel

                                  • some times they were ignoring what you asked for like to provide another tv remote etc.. • the hotel building is crowded because of the mall inside it • the kitchen in the room were without a cooker • the main room is small • the main room didn't have tv while the kids room had one • we had electricity failure for around 3 hours

                                • Family with children
                                  6.4

                                  Shpping center, Food courts, Haram and Kaba view

                                  Takes time to get what you want from the hotel

                                • Single
                                  5.8

                                  Hello All, The location is great. The front desk stuff was bad it take me more that 180 minutes (standing) to get a room I was with my kids and wife. I would call one to help but he would just ignore me. Other than that it was OK. Thanks

                                • Couple
                                  3.2

                                  It was disaster staying there.. First it took me more than a hour for check in and they sent me for the reservation office because they couldn't find my reservation in there system.. My booking was for king size bed but the room was with double beds.. The safety box was closed and it took them to open it for me after a several calls.. In my second day of staying they didn't come to clean the room for me during the whole day.. In conclusion they have shortage of staff in compar to the rooms..

                                • Group of friends
                                  5.4

                                  The quality of service in general is lower than what is expected from 5 stars hotel and certainly inferior compared with neighbouring hotels within the same complex. The absence of internet access and wi fi in the rooms make it inconvenient to buisnessmen and also to new generation to stay in this hotel

                                • Family with children
                                  5.8

                                  It is very near to hurm masque

                                  850 euros for three nights no tea and coffee making facility no internet broken locker not worth it

                                • Family with children
                                  7.8

                                  View of Kabba was excellent and that the fact that Azaan and prayers are played live on room speakers thus making the prayers in room along with the jamaat.

                                  Cleaning staff needs improvement

                                • Family with children
                                  7.0

                                  That its location is near the holy kaba

                                  The food in the hotel is very expensive and normal taste

                                How to reach hotel

                                hotel Pullman Zamzam Makkah Hotel - Mecca Mecca location
                                Show big map »

                                Hotel Address:

                                Abraj Al Bait Complex King Abdel Aziz Endowment 21, Mecca, Saudi Arabia, 21955

                                Get directions
                                City Center
                                • Mecca
                                  1.5 km
                                Airports
                                • Taif (TIF)
                                  74.8 km
                                • King Abdulaziz International (JED)
                                  75.0 km
                                Hotel information
                                • Check-in:
                                  from  12 pm
                                • Check-out:
                                  until  12 pm
                                • Year renovated:
                                  2006
                                • Number of floors:
                                  33
                                • Number of rooms:
                                  1315

                                Hotel Awards

                                SaudiHOTEL AWARDSRecommendedMeccaPullman Zamzam Makkah

                                According to guest reviews, the hotel has been rated as
                                Best Luxury Hotels in Saudi Arabia

                                Use Badge